In House Training Events

Quality Training at a venue of your choice

In-House training programmes can provide a method of obtaining specific training that covers particular content to meet the needs of your organisation.

Qualified Trainers & Tutors

All of our tutors hold nationally recognised teaching qualifications in adult education.  Our trainers all have a working knowledge of their specialist fields and are required to up-date these skills annually.

Bespoke Training Content Designed for Your Specific Requirements and Training Needs

One of the benefits of bringing SHN into your organisation to deliver training to your staff team is that it can be tailored to your organisations specific needs and requirements.  That is why at SHN we offer to design a bespoke training programme at no extra cost.


Please see our Price List for details of costs

The cost includes CPD assessment and validation certificates and any workbooks/handouts.  We are committed to ensuring that delegates are able to put into practice what they have learned on the training.  For this reason a session is included where delegates evidence how they will apply within the workplace what they have learned at the training.  This also enables SHN to accredit the training and delegates receive a certificate of competency for CPD hours.

Listed below are an example of some of our in-house topics.  However, this list is not exhaustive, so if you don’t see what you are looking for let us know and we will be happy to design a training outline for you.

3 into 1 does go!  Linking Needs and Risk Assessment with the Support Planning Process

Facing the Tiger - Stepping forward and overcoming times of challenge and change

Pro-Active Support Planning - Identifying and Monitoring Outcomes in relation to Support Provision

Accurate Record Keeping

Handling Complaints

Personal Effectiveness

Alcohol and Drug Awareness

Harassment in the Workplace-Employee Awareness

Promoting Equality - Embracing Diversity

Anger Management

Harassment in the Workplace-Management Awareness

Promoting Quality Services in The Workplace

Assessing the Needs of Prospective Sheltered Housing Tenants

Health & Safety in Sheltered / Supported Housing

Providing Effective Support to Service Users

Attitude Virus

Housing and Tenancy Law

Report Writing

Coping With Crisis

Human Touch Appraisals

Risk Assessment in Sheltered / Supported  Housing

Counselling Skills

Implementing & Maintaining Professional Boundaries

Safe Professional Behaviours for Lone Workers

Customer Care in Sheltered Housing

Leading the Way

Safeguarding of Vulnerable Adults against Abuse

DDA – Understanding and complying to the Act

Loss & Bereavement In Sheltered Housing

Self-Awareness and the Helping Process

Delivering Service to People with Learning Disabilities

Maintaining Safe Working Practices

Service Charges

Dementia Awareness

Managing A Dispersed Workforce

Stress Management

Deprivation of Liberty

Managing Aggressive Behaviour

Successful Time Management

Developing a Tenants Record System

Managing Confrontation and Developing Defusing Skills

Supervising Sheltered & Supported Housing Staff


Managing Complaints and Promoting Service User Consultation

Support Planning & Needs Assessment Process - A Person Centred Approach

Effective Communication Skills

Mental Health Awareness

Supporting Victims of Domestic Violence

Effectively Resolving Anti-Social Behaviour

Mental Illness in Older Age

Tackling Abuse / Bullying

Empowering The Older Client and Encouraging Independence

National Strategy for End of Life Care – The Impact on Sheltered/Supported Housing

Taking Charge of Change

Equal Opportunities Putting Them Into Practice

Needs and Risk Assessment For The Older Client

Teams on Target

Establishing Fair Access, Diversity and Inclusion

Partnership through Consultation

Tenant Participation and Consultation in Sheltered and Supported Housing