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The Sheltered Housing Network Supporting All Involved in The Provision of Sheltered and Supported Housing |
Support Planning
Support Planning |
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The Essential Guide to Outcome Focused and User-Directed Support Planning written by Ray Sawyer-James One in a series of SHN Good Practice Guides Price: £39.95 (Includes One Years Free Associate Membership) Discounted Price for SHN Members = £15.95 Click Here to request a copy IntroductionIn the majority of cases, the support planning process was introduced within sheltered/supported housing services in response to the demands of ‘Supporting People’. The initial introduction often resulted in confusion as to the requirements of what should go into a support plan. In some cases, it was seen as a task to be completed in order to obtain funding rather than a positive tool to assist effective planning of the support process. Over the last two years, SHN has received much feedback from service users who complained that the support planning process was out of their control, that the support provider rather than the service user took the lead in deciding the way that support would be provided. This topical publication aims to offer guidance on best practice in the provision of housing related support services and is specifically written for those providing or working in sheltered/supported housing services. It will be of particular interest and assistance to those with a responsibility for delivering and/or monitoring housing related support services. It may also be of interest as a general reference to those who work in allied support services or social care provision, or those tasked with assisting people to organise and plan for their own support needs (such as people receiving individual budgets from the local authority to directly fund support and care services). The Format and Content The content of this publication is designed to serve both as an in depth insight into the complex nature of providing support and also as an 'aid memoir' enabling the reader to access specific points of information that may be relevant and of interest. The author considers the meaning of support and discusses ways to encourage interaction with service users with regard to the decision making process when identifying support needs, highlighting the importance of adopting a person centred approach. He goes on to examine the concept of 'User-Directed Support Planning' and how this can enable service users and service providers alike to better understand the aspirations, goals and expectations that the service user wants to achieve. Readers will explore how adopting a user-directed support planning process can endorse one of the primary aims of sheltered housing - that being to promote and encourage independent living. The author has managed to provide a detailed and highly informative insight into the subject of support planning whilst making the content easy to read and digest. It is produced in A4 format and wire bound enabling any of its 63 pages (including the additional support plan material) to be folded 'back to back' for ease of use. Subjects covered include:
- Outcome Focused Support Planning Examples of Support Plan Documentation are included to provide the reader with additional insight and guidance. About the Author
Ray has extensive knowledge of sheltered housing and community support services having worked in the field for over twenty seven years. He is widely acknowledged as a leading innovator of good practice and his work has been published in a number of housing journals and other publications. He first worked in sheltered housing as a warden before progressing his housing career to managing and developing a variety of sheltered & supported housing services. Between 1996 and 2003 he tutored on the National Housing Certificate and the Higher Certificate in Managing Sheltered & Supported Housing. He now lectures on a range of courses and is a frequent speaker at conferences and seminars. Since first working within sheltered and supported housing services, Ray has become passionate about the benefits and value that these services can offer. Ray is a dedicated activist in lobbying for greater recognition of these services and for the professional status of sheltered/supported housing staff. As such he is committed to promoting the quality and integrity of these services and works in consultation with a number of agencies (including Central Government departments, Supporting People Administering Authorities, Health Trusts, Social Services, Care Support Providers and Voluntary Agencies) with this aim in mind. He has been commissioned to conduct a range of research in relation to sheltered housing practice. His latest work ‘Applying Ethical Practice in Sheltered Housing – A Case Study Approach’ is due for publication later next year. Specific projects Ray has been involved in include: Obtaining external accreditation and writing course material for SHN nationally accredited courses. Writing the report of findings for the SHN National Survey ‘Peoples Perceptions of Sheltered Housing’; Conducting reviews of service in relation to ‘Best Value’ and ‘Supporting People QAF compliance’; The production of ‘Best Value’ models for the delivery of services in sheltered housing; Reviewing supported housing services and implementing new working procedures for staff; Setting up flexible and responsive teams who can adapt service delivery to match customer needs; Obtaining Domiciliary Care accreditation for a Supported Housing provider and negotiating additional funding from social services to set up this service. Ray is currently leading the expansion of The Sheltered Housing Network into Northern Ireland during 2007 and The Republic of Ireland in 2008. |
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