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General Information
This course is for Staff working and
delivering services to tenants/lessees living in sheltered and / or supported
housing and who, through their role provide advice and support to service users
as well as liaise with other agencies to obtain additional support or advice on
housing options. It is also for Service Managers who are keen to develop a
resident involvement strategy at scheme level and to explore good practice and
find innovative ways of involving and consulting service users.
The course will focus
on:
Supporting Service
Managers to develop resident involvement strategies at scheme and / or project
level
Developing opportunities
for residents to participate more widely, building on existing participation
levels.
Overall aim of the
course:
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To enable staff to have a clear understanding
of resident involvement in sheltered and supported housing and to develop
skills and knowledge for successful resident involvement
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To assist staff in developing a pro-active
approach that is ‘person centred’ when supporting
resident participation and developing a local
strategy
Course Objectives:
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Understand the context of and regulators
requirements for resident involvement and list the benefits to residents
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Define different levels of involvement
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Assess skills and training requirements
necessary to support resident participation
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Understand the key stages in developing a
resident involvement strategy
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Be aware of sources of good practice and other
information sources and be able to apply it to the workplace
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Understand the relationships between resident involvement, support planning
and Best Value
Summary
The course is designed to be flexible and the content and setting can be varied
to meet the particular requirements of individual groups. Participants will be
encouraged to adopt a supportive and positive approach to the group as a whole.
It is hoped that this will allow individuals to achieve greater proficiency and
confidence through taking part in a stimulating and enjoyable learning programme.
Please see our
Price List for details of costs Return To Open Access Training
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