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Who Course
is for:
Staff working and delivering service to tenants/lessees living in sheltered
and/or supported housing and who, through their role:
·
Provide support to service users,
·
Liaise with other agencies with regard to
obtaining appropriate support for service users
This course may also be beneficial for
line managers with a responsibility for staff involved in support planning
and needs assessment process. It will enhance understanding and learning
about the practical issues staff may face and enable managers to provide a
more positive role in supporting such staff.
Course Content
- The requirements of Supporting People in relation to
support plans
- Effective content in support plan documentation
- Confidentiality, Access to Information and Data
Protection
- Assessing needs and risks
- Clarifying that the applicant has a full
understanding of the assessment
- Providing effective support that will enhance the
users self esteem and independence
Overall aim
of the course:
To enable staff to
have a clear understanding of the support plan process.
To assist staff in developing a
pro-active approach that is ‘person centred’ when setting up and reviewing
support plans.
Course Objectives - What you should
be able to do by the end of the course
- List the benefits of using
structured support plans
- Define the meaning of the word
‘support’
- Identify what is useful information
that could be included in support plan documentation
- Address some of the key issues
around the management of support planning
- Demonstrate effective methods that
can be used to establish the support needs of service users
- Recognise the needs and
requirements of individuals.
- Highlight any risks of not meeting
needs that have been identified.
- List any associated risks that may
be linked to the provision of service.
Please see our Price
List for details of costs
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