SHN

The Sheltered Housing Network

Supporting All Involved in The Provision of Sheltered and Supported Housing

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Self-Awareness and the Helping Process

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Who is the Event for?

This event is designed to assist students in obtaining a wider understanding of their own self awareness and the impact this has in connection with supporting others.  Sections in this event cover three main areas related to self-awareness and the helping process.

The three areas of study within this event are:

Unit 1:   Using Self Awareness when Supporting Others

Unit 2:   Promoting Equality and Diversity

Unit 3:   Managing Challenging Behaviour

Each unit of study aims to enable students to develop their own self-awareness further as well as widening their knowledge and understanding in the particular topic it covers.

During this module of study you may be asked to explore your own thoughts and feelings in relation to particular points or issues that you face within your daily work setting.  This is to allow you the opportunity to evaluate how your own thoughts and feelings can impact on the ways that you provide assistance to service users.  It is important to recognise that this process is not designed to judge you as an individual, but as a tool that you can utilise in assisting you to further develop your own professional practice. 

You will explore how the promotion of self-awareness in both yourself and others can play a vital role in empowering those that you support to maintain autonomy and self-esteem, leading to the provision of service that promotes an independent lifestyle.

Event Content 

Ø       Using Self-Awareness when Supporting Others

Ø       Promoting Equality and Diversity in Sheltered / Supported Housing

Ø      Managing Challenging Behaviour

 

What you should be able to do by the end of the event 

Ø       Explore the meaning and concept of ‘Self-Awareness’

Ø       Identify their own personality type and preferred working style in relation to providing support and helping others

Ø       Identify and start to manage some of the limitations of their own personality type and preferred working style in relation to providing support and helping others

Ø       Practice some basic self-awareness techniques

Ø       Produce an action plan to develop their own professional helping skills further

Ø       Describe their own specific views on what equality and diversity means

Ø       Understand our responsibilities & the legal framework

Ø       Be more aware of there own preferences and how this could impact on the way they provide support to service users

Ø       Define areas that could inhibit effective equality of opportunity

Ø       Recognise the need for an effective equal opportunity policy

Ø       Consider the model of the path to violence

Ø       Examine their experience of customer behaviour to identify the verbal and non-verbal clues to arousal

Ø       Explore the confrontation process and how to create space and move constructively out of the confrontation

Ø       Identify the importance of giving thought to how best to minimise the service users frustration when saying 'no’

Ø       Think through their own 'natural' behaviour when they are trying to keep a potentially difficult situation from getting out of hand


29-Jul-08 - Ely

27-Aug-08 - Weymouth