|
Who Course is
for:
Staff working and
delivering service to tenants/lessees living in sheltered housing and who,
through their role, come into contact with:
 |
Tenants/lessees
and other service users, |
|
Other
team members and/or allied professionals who interact with service users |
|
Relatives
of service users |
This course will also be beneficial for those line managers
with a responsibility for staff involved in the running of sheltered housing
schemes. It will enhance understanding and learning about the emotional and
practical issues staff may face and enable managers to provide a more positive
role in supporting such staff.
Course Content
|
Defining
Abuse |
|
Recognising
the signs of Abuse |
|
Establishing
a framework for investigating adult abuse |
|
Working
with victims and perpetrators – what involvement should staff have? |
|
Facilitating
a ‘partnership’ approach – utilising the resources of other
agencies |
|
Handling
Disclosure – The issue of confidentiality |
|
Examining
scenarios of possible abuse and action that we would take |
|
Practical
matters associated with the management of abuse |
|
Sources
of support |
What you should
be able to do by the end of the course
-
List
the many types of abuse
-
Define
the meaning of the word ‘abuse’
-
Identify
signs of abuse
-
Describe
sources of support for victims, perpetrators and staff
-
Explain
appropriate action that can be taken within the constraints of the
delegate's job role
-
Address
some of key issues around the management of abuse cases
Please see our Price
List for details of costs
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