An effective tool that enables staff to access accurate information and instruction regarding Procedures in Sheltered Housing to ensure the delivery of a quality service.

The SHN Procedure Manual assists your team by:

P        Providing clear, concise, step-by-step instructions for tasks carried out by sheltered housing staff

P        Enabling staff to gain easy access to relevant information

P        Improving the effectiveness of service delivery by ensuring that all staff follow identical procedure and practice 

P        Giving a more professional outlook to your service

P        Setting clear standards

Click here for production options and costs

Click here for a sample flowchart

For more information on the SHN Procedure Manual please contact us at: proman@shn.org.uk or use our 'On-Line' information request form or by phoning 0870 467 0646 or by faxing 0871 994 1791