|
Who Course is for:
Staff working and delivering service
to tenants/lessees living in sheltered housing and who, through their
role:
-
Provide support to service users,
-
Liaise with other agencies with regard
to obtaining appropriate support for service users
-
This course may also be beneficial for those line managers with a
responsibility for staff involved in the running of sheltered housing
schemes. It will enhance understanding and learning about the practical
issues staff may face and enable managers to provide a more positive role
in supporting such staff.
Course Content
- The
requirements of Supporting People in relation to support plans
- Effective
content in support plan documentation
- Confidentiality,
Access to Information and Data Protection
- Identifying
the support that sheltered housing users require
- Providing
effective support that will enhance the users self esteem and
independence
- Sources
of support
Overall aim of
the course:
To
enable staff to have a clear understanding of the support plan process.
To
assist staff in developing a pro-active approach that is ‘person centred’
when setting up and reviewing support plans.
Course
Objectives - What you should be able to do by the end of the course
-
List
the benefits of using structured support plans
-
Define
the meaning of the word ‘support’
-
Identify
what is useful information that could be included in support plan
documentation
-
Describe
sources of support for service users
-
Explain
appropriate action to provide/obtain support within the constraints of
the role of sheltered housing staff
-
Address
some of the key issues around the management of support planning
-
Demonstrate
effective methods that can be used to help establish the support needs
of service users
Please see our
Price List for details of costs
Return To Open Access Training
|
