|
Listed below is a full list of our open access training events. Click on
any of the event titles to view the objectives and venues/dates. As well as the Open Access events listed we provide a range of
courses and bespoke In-House training which can be customised to meet your
specific requirements. Please contact us
for further information.
All of our open access events include lunch and refreshments for
delegates. Book places on any event more than one month prior to the event
date and receive a 10% discount.
A Positive Approach to Tenant Participation in Sheltered Housing
Accurate
Record Keeping In Sheltered Housing
Alcohol and Drug Awareness
An Introduction to
Counselling Skills
Appraising Staff - A Pro-Active Approach
Assessing the Needs of Prospective Sheltered Housing Tenants
Coping with Crisis
Customer Care in
Sheltered Housing
Dealing with Aggression
Delivering Best Value
Dementia Awareness
Developing Residents Records
Effective Communication Skills
Effective Report Writing for Sheltered Housing Staff
Effective
Support Plans In Sheltered Housing (Also see
'Pro-Active Support Planning')
Empowering the
Older Client
Encouraging Independence and Empowering The Older Client
Establishing Fair Access and Recognising
Diversity
Health & Safety in
Sheltered Housing
Interpersonal Skills at Work
Loss &
Bereavement In Sheltered Housing
Managing A Dispersed
Workforce
Managing Change -
A Positive Approach
Managing Conflict and
Confrontation
Managing Confrontation and Developing Defusing Skills
Managing Conflict In
the Workplace
Managing
Harassment In Sheltered Housing
Managing
People
Mental Illness in Older Age
Needs and Risk Assessment
for the Older Client
Positive
Presentation Techniques (2 Day Event)
Pro-Active Support
Planning (Also see 'Effective Support Plans in
Sheltered Housing')
Promoting A Professional Sheltered Housing Service (2 Day Event)
Promoting Equality
- Embracing Diversity
Promoting Quality Standards In Sheltered Housing
Protecting
Vulnerable Adults from Abuse
Reviewing the Service
Risk Assessment
and the Older Client
Safe Professional Behaviours for Lone Workers
'Stressmanship' - Effective Stress Management
Supporting People: Its Impact on Sheltered Housing
Support Planning
and Needs Assessment Process - A Person Centred Approach
Teams On Target
The Changing
Role Of Sheltered Housing
The Warden as a
Professional Manager
Understanding
Age Discrimination Legislation - October 2006
What Role the Warden
Your
Time, Your Life - Successful Time Management
| 