SHN

The Sheltered Housing Network

Supporting All Involved in The Provision of Sheltered and Supported Housing

MANAGING CHANGE - A POSITIVE APPROACH

General Information
This one day session looks at the reasons for implementing change in the delivery of services and working practices and the need to adhere to current trends to ensure that sheltered housing meets the needs and requirements of the older people which it houses. The course is designed primarily for people who work in - or are responsible for the management of - sheltered housing. User groups such as tenants associations, social service staff and health workers may also find the course of interest.

A range of training methods will be used in delivering the course content. This will assist in ensuring effective input of course material. Participants will be encouraged to take an active part in each session.

Aims & Objectives Of The Course
The aim of the course is to look at the structure of sheltered housing and consider ways of ensuring this meets with the needs of its users. Participants will develop their skills, attitudes and knowledge in the areas of:

The need for evaluating services and taking appropriate response
Promoting a positive image towards team work within the organisation
Understanding the value of implementing change within the service
The development of a responsive service within sheltered housing
Benefits of belonging to a multi-functional team

Objectives
By the end of the course participants should be able to:

Identify reasons for implementing change within the organisation
Recognise the need for constant evaluation of service delivery
Describe ways to maximise the use of other team members
Demonstrate methods to promote themselves as effective team members
Create an action plan for effective team building

Summary
The course is designed to be flexible and the content and setting can be varied to meet the particular requirements of individual groups.

Participants will be encouraged to adopt a supportive and positive approach to the group as a whole. It is hoped that this will allow individuals to achieve greater proficiency and confidence through taking part in a stimulating and enjoyable learning programme.

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