SHN

The Sheltered Housing Network

Supporting All Involved in The Provision of Sheltered and Supported Housing

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In House Training

 

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Quality Training at a venue of your choice

In-House training programmes can provide a method of obtaining specific training that covers particular content to meet the needs of your organisation.

 

Qualified Trainers & Tutors

All of our tutors hold nationally recognised teaching qualifications in adult education.  Our trainers all have a working knowledge of their specialist fields and are required to up-date these skills annually.

Cost

Please see our Price List for details of costs

The cost includes CPD assessment and validation certificates and any workbooks/handouts.  We are committed to ensuring that delegates are able to put into practice what they have learned on the training.  For this reason a session is included where delegates evidence how they will apply within the workplace what they have learned at the training.  This also enables SHN to accredit the training and delegates receive a certificate of competency for CPD hours.

Satisfaction Guarantee

We are so sure that you will find our training beneficial that if you feel we have not met the agreed training objectives, we will not charge you for our service!

Price Promise

Should you book training through SHN and subsequently find that you could have received training of the same content and standard for less cost elsewhere, we will refund the difference and give you a 25% discount on all training that you book through SHN over the next six months.

 

Listed below are our in-house topics

3 into 1 does go!  Linking Needs and Risk Assessment with the Support Planning Process

Accurate Record Keeping

Alcohol and Drug Awareness

Anger Management

Assessing the Needs of Prospective Sheltered Housing Tenants

Attitude Virus

Coping With Crisis

Counselling Skills

Customer Care in Sheltered Housing

DDA – Understanding and complying to the Act

Delivering Service to People with Learning Disabilities

Dementia Awareness

Deprivation of Liberty

Developing a Tenants Record System

Dis... ABILITY!

Effective Communication Skills

Effectively Resolving Anti-Social Behaviour

Empowering The Older Client and Encouraging Independence

Equal Opportunities Putting Them Into Practice

Establishing Fair Access, Diversity and Inclusion

Facing the Tiger

Handling Complaints

Harassment in the Workplace-Employee Awareness

Harassment in the Workplace-Management Awareness

Health & Safety in Sheltered Housing

Housing and Tenancy Law

Human Touch Appraisals

Implementing & Maintaining Professional Boundaries

Implementing the Refreshed QAF  - A Person Centred Approach to Support Planning

Implementing the Refreshed QAF  - C1.1 Assessments and Support Planning

Implementing the Refreshed QAF  - C1.2 Security, Health& Safety

Implementing the Refreshed QAF  - C1.3 Safeguarding & Protection from Abuse

Implementing the Refreshed QAF  - C1.4 – Fair Access, Diversity & Inclusion

Implementing the Refreshed QAF  - C1.5 – Client Involvement & Empowerment

Implementing the Refreshed QAF  - Outcome Based Assessments & Support Planning

Implementing the Refreshed QAF - A Training Seminar for Managers

Implementing the Refreshed QAF for Housing Related Support Staff

Implementing the Refreshed QAF

Leading the Way

Loss & Bereavement In Sheltered Housing

Maintaining Safe Working Practices

Managing A Dispersed Workforce

Managing Aggressive Behaviour

Managing Complaints and Promoting Service User Consultation

Managing Confrontation and Developing Defusing Skills

Mental Health Awareness

Mental Illness in Older Age

Minute Taking

National Strategy for End of Life Care – The Impact on Sheltered/Supported Housing

Needs and Risk Assessment For The Older Client

Partnership through Consultation

Personal Effectiveness

Pro-Active Support Planning - Identifying and Monitoring Outcomes in relation to Support Provision

Promoting Equality - Embracing Diversity

Promoting Quality Services in The Workplace

Providing Effective Support to Service Users

Report Writing

Risk Assessment and the Older Client

Risk Assessment in Sheltered Housing

Safe Professional Behaviours for Lone Workers

Safeguarding of Vulnerable Adults against Abuse

Self-Awareness and the Helping Process

Service Charges

Stress Management

Successful Time Management

Supervising Sheltered & Supported Housing Staff

Support Planning & Needs Assessment Process - A Person Centred Approach

Supporting Victims of Domestic Violence

Tackling Abuse / Bullying

Taking Charge of Change

Teams on Target

Tenancy Law

Tenant Participation and Consultation in Sheltered and Supported Housing

The Changing Role of Sheltered Housing

The CQC Assessment / Inspection Process

The use of Telecare and Technology in Sheltered Housing

Working in Partnership with Others

 

 

As well as the training topics listed above, the Sheltered Housing Network also provides bespoke in-house training tailored to meet your requirements.

 

If the topic that you require is not listed above, please contact us to discuss your requirements

 

You can obtain further details by using our On-Line Enquiry Form

Alternately you can  Phone: 0845 680 9015 or e-Mail: training@shn.org.uk