In House Training
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Quality Training at a venue of your choice In-House training programmes can provide a method of obtaining specific training that covers particular content to meet the needs of your organisation.
Qualified Trainers & Tutors All of our tutors hold nationally recognised teaching qualifications in adult education. Our trainers all have a working knowledge of their specialist fields and are required to up-date these skills annually. Cost Please see our Price List for details of costs The cost includes CPD assessment and validation certificates and any workbooks/handouts. We are committed to ensuring that delegates are able to put into practice what they have learned on the training. For this reason a session is included where delegates evidence how they will apply within the workplace what they have learned at the training. This also enables SHN to accredit the training and delegates receive a certificate of competency for CPD hours. Satisfaction Guarantee We are so sure that you will find our training beneficial that if you feel we have not met the agreed training objectives, we will not charge you for our service! Price Promise Should you book training through SHN and subsequently find that you could have received training of the same content and standard for less cost elsewhere, we will refund the difference and give you a 25% discount on all training that you book through SHN over the next six months.
Listed below are our in-house topics A Positive Approach to Tenant Participation Accurate Record Keeping Alcohol and Drug Awareness Anger Management Anti-Social Behaviour Appraising Staff - A Pro-active Approach Are you an Encouraging Manager Assertiveness Assessing the Needs of Prospective Sheltered Housing Tenants Attitude Virus Chairing Meetings Communicating Non-Defensively Coping With Crisis Counselling Skills Customer Care in Sheltered Housing Disability Discrimination Act Dealing with Aggression Dealing with Stress Delivering Best Value Dementia Awareness Deprivation of Liberty Direct Payments and Individual Budgets Effective Communication Skills Effects of Ageism and Equality for Elders Empowering The Older Client and Encouraging Independence Equal Opportunities Putting Them Into Practice Fair Access, Diversity and Inclusion Handling Complaints Health & Safety in Sheltered Housing Housing and Tenancy Law Implementing and Maintaining Professional Boundaries Implementing the Refreshed QAF Interpersonal Skills at Work Leading the Way Linking Needs & Risk Assessment with the Support Planning Process Loss & Bereavement In Sheltered Housing Managing A Dispersed Workforce Managing Change - A Positive Approach Managing Confrontation and Developing Defusing Skills Managing Harassment In Sheltered Housing Managing People Mental Capacity Act Mental Health Awareness Mental Illness in Older Age Minute Taking National Strategy for End of Life Care – The Impact on Sheltered/Supported Housing Needs and Risk Assessment For The Older Client One Team - One Vision Personal Effectiveness Pro-Active Support Planning - A Person Centred Approach Pro-Active Support Planning - Identifying and Monitoring Outcomes in relation to Support Provision Promoting A Professional Sheltered Housing Service Promoting Equality - Embracing Diversity Promoting Quality Services in The Workplace Providing Effective Support to Service Users Report Writing Resolving Anti-Social Behaviour Reviewing the Service Reviewing the Support Planning Process Risk Assessment and the Older Client Safeguarding of Vulnerable Adults against Abuse Safe Professional Behaviours for Lone Workers Self-Awareness and the Helping Process Service Charges Staff Supervision 'Stressmanship' - Effective Stress Management Successful Time Management Supporting People and the Revised QAF Supreme Teams Tackling Abuse/Bullying Teams on Target The CQC Assessment/Inspection Process The Changing Role of Sheltered Housing The use of Telecare and Technology in Sheltered Housing Understanding Age Discrimination Legislation Oct 2006 Values and Attitudes Working in Partnership with Others
As well as the training topics listed above, the Sheltered Housing Network also provides bespoke in-house training tailored to meet your requirements.
If the topic that you require is not listed above, please contact us to discuss your requirements
You can obtain further details by using our On-Line Enquiry Form Alternately you can Phone: 0845 680 9015 or e-Mail: training@shn.org.uk |
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