SHN

The Sheltered Housing Network

Supporting All Involved in The Provision of Sheltered and Supported Housing

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In House Training

 

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Quality Training at a venue of your choice

In-House training programmes can provide a method of obtaining specific training that covers particular content to meet the needs of your organisation.

 

Qualified Trainers & Tutors

All of our tutors hold nationally recognised teaching qualifications in adult education.  Our trainers all have a working knowledge of their specialist fields and are required to up-date these skills annually.

Cost

Please see our Price List for details of costs

The cost includes CPD assessment and validation certificates and any workbooks/handouts.  We are committed to ensuring that delegates are able to put into practice what they have learned on the training.  For this reason a session is included where delegates evidence how they will apply within the workplace what they have learned at the training.  This also enables SHN to accredit the training and delegates receive a certificate of competency for CPD hours.

Satisfaction Guarantee

We are so sure that you will find our training beneficial that if you feel we have not met the agreed training objectives, we will not charge you for our service!

Price Promise

Should you book training through SHN and subsequently find that you could have received training of the same content and standard for less cost elsewhere, we will refund the difference and give you a 25% discount on all training that you book through SHN over the next six months.

 

Listed below are our in-house topics

A Positive Approach to Tenant Participation

Accurate Record Keeping

Alcohol and Drug Awareness

Anger Management

Anti-Social Behaviour

Appraising Staff - A Pro-active Approach

Are you an Encouraging Manager

Assertiveness

Assessing the Needs of Prospective Sheltered Housing Tenants

Attitude Virus

Chairing Meetings

Communicating Non-Defensively

Coping With Crisis

Counselling Skills

Customer Care in Sheltered Housing

Disability Discrimination Act

Dealing with Aggression

Dealing with Stress

Delivering Best Value

Dementia Awareness

Deprivation of Liberty

Direct Payments and Individual Budgets

Effective Communication Skills

Effects of Ageism and Equality for Elders

Empowering The Older Client and Encouraging Independence

Equal Opportunities Putting Them Into Practice

Fair Access, Diversity and Inclusion

Handling Complaints

Health & Safety in Sheltered Housing

Housing and Tenancy Law

Implementing and Maintaining Professional Boundaries

Implementing the Refreshed QAF

Interpersonal Skills at Work

Leading the Way

Linking Needs & Risk Assessment with the Support Planning Process

Loss & Bereavement In Sheltered Housing

Managing A Dispersed Workforce

Managing Change - A Positive Approach

Managing Confrontation and Developing Defusing Skills

Managing Harassment In Sheltered Housing

Managing People

Mental Capacity Act

Mental Health Awareness

Mental Illness in Older Age

Minute Taking

National Strategy for End of Life Care – The Impact on Sheltered/Supported Housing

Needs and Risk Assessment For The Older Client

One Team - One Vision

Personal Effectiveness

Pro-Active Support Planning - A Person Centred Approach

Pro-Active Support Planning - Identifying and Monitoring Outcomes in relation to Support Provision

Promoting A Professional Sheltered Housing Service

Promoting Equality - Embracing Diversity

Promoting Quality Services in The Workplace

Providing Effective Support to Service Users

Report Writing

Resolving Anti-Social Behaviour

Reviewing the Service

Reviewing the Support Planning Process

Risk Assessment and the Older Client

Safeguarding of Vulnerable Adults against Abuse

Safe Professional Behaviours for Lone Workers

Self-Awareness and the Helping Process

Service Charges

Staff Supervision

'Stressmanship' - Effective Stress Management

Successful Time Management

Supporting People and the Revised QAF

Supreme Teams

Tackling Abuse/Bullying

Teams on Target

The CQC Assessment/Inspection Process

The Changing Role of Sheltered Housing

The use of Telecare and Technology in Sheltered Housing

Understanding Age Discrimination Legislation Oct 2006

Values and Attitudes

Working in Partnership with Others

 

 

As well as the training topics listed above, the Sheltered Housing Network also provides bespoke in-house training tailored to meet your requirements.

 

If the topic that you require is not listed above, please contact us to discuss your requirements

 

You can obtain further details by using our On-Line Enquiry Form

Alternately you can  Phone: 0845 680 9015 or e-Mail: training@shn.org.uk