SHN

The Sheltered Housing Network

Supporting All Involved in The Provision of Sheltered and Supported Housing

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Coping with Crisis

 

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General Information

This is a one-day training event designed to assist those who work in a variety of settings that may lead them to have to handle or intervene in situations of crisis. The course will look at the cause and nature of crisis and effects this can have on clients and staff. Participants will develop skills to assist them to identify potential crisis situations and how to alleviate these. A range of training methods will be used in delivering the course content. This will assist in ensuring effective input of course material. Participants will be encouraged to take an active part in each session.

 

Aims & Objectives Of The Course

Participants will look at when they are likely to be involved in situations that could cause crisis and consider how to eliminate or reduce these. Participants will also look at how they and others could support clients, colleagues and themselves. Participants will develop their skills, attitudes and knowledge in the areas of:

  •   Recognising the causes and nature of crisis

  •   Acknowledging their own strengths and limitations in times of crisis

  •   Crisis intervention

  •   Supporting themselves and others in times of crisis

Objectives

By the end of the course participants should be able to:

  •   Describe the causes and nature of crises and the effect of these

  •   Recognise when they are likely to be involved in crisis situations

  •   List their strengths and limitations and highlight how to use these

  •   Adopt a structured method to eliminate or reduce crisis situations

  •   Decide on effective ways of supporting themselves and others

  •   Produce an individual action plan to use their newly developed skills

Summary
The course is designed to be flexible and the content and setting can be varied to meet the particular requirements of individual groups.

Participants will be encouraged to adopt a supportive and positive approach to the group as a whole. It is hoped that this will allow individuals to achieve greater proficiency and confidence through taking part in a stimulating and enjoyable learning programme.

Please see our Price List for details of costs

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