The National Certificate of Professional Practice in Housing Related Support

Sheltered / Supported Housing Pathway

Who is the Course for?

This pathway of The National Certificate of Professional Practice in Housing Related Support is specifically designed to develop the skills and knowledge of those who work in Sheltered or Supported Housing and allied professions such as extra care,  community support services, etc.

The course covers a range of subjects and topics that are linked to service provision in sheltered/supported housing.  The curriculum is designed to enhance the skills that are needed by staff who provide front line customer care and support services to service users and also to develop their management skills. The course also provides an opportunity to learn more about the wider issues that impact on sheltered/supported housing.

 

This course is nationally accredited at Level 3.  It has been produced in response to the requests of Sheltered and Supported Housing Providers.

 

How is the course delivered?

Students can study in one of three different formats:

1. Studying at a Regional Study Centre

2. Distance Learning

3. E-Learning

COURSE CONTENT

 

Name of Module	Unit 1	Unit 2	Unit 3	Unit 4
INDUCTION	Introduction to Course Content and Requirements	Study Skills	Report Writing
1. The Role of Sheltered / Supported Housing	The Changing Role of Sheltered Housing/Supported Housing/	Differing Models of Sheltered/Supported Housing	Recent Legislation and Policy that has influenced Sheltered Housing / Supported Housing	Role of the Support Staff in Sheltered Housing / Supported Housing
2. Providing Effective Support to Service Users	Principles of Providing Support	Assessing the Support Needs of Service Users and Proving Appropriate Support	Effective recording of information in relation to documenting action taken when supporting clients	Protecting Vulnerable Adults from Abuse
3. Self-Awareness and the Helping Process	The use of telecare and technology to support an individual to retain their independence	Recognising and Promoting Equality and Diversity in Sheltered / Supported Housing	Models of Support	Using Self-Awareness when supporting clients to be independent
4. Maintaining Safe Working Practices	Health and Safety Practices in Sheltered/Supported Housing/	Safe Practices for Lone Working	Assessing Risks in relation to provision of service in the Sheltered/Supported Housing Environment	Managing Challenging Behaviour
5. Working in Partnership with Others	Team Skills	Communicating Effectively with Clients and Colleagues	Communicating Effectively to the Wider Team	Participating in meetings and providing constructive feedback to peers, management and other agencies
6. Promoting Quality Services in the Workplace	The Community and its Resources	Standards of Service – Creating a Person Centred Service	Customer Care	Codes of Practice and External Accreditation systems
Course Completion	Continuing Professional Development Meeting (CPD)	Personal Development Action Planning	Course Evaluation	Presentation of Certificate

 

To download an information pack on the study format of your choice, click on the following links:

Studying by Distance Learning Click here   at a regional centre Click Here

To download an enrolment form for Distance Learning Click here   For studying at a regional centre Click Here

Click Here to find a regional study centre near you

Read what previous students thought about the course  Click Here

Please see our Price List for details of costs